Data Station™

A powerful IT solution with unparalleled flexibility to evolve

Solid State Operation’s Data Station solution is a fully-scalable, cloud-based UI software platform providing complete customizable and comprehensive tools for state UI benefits, tax, and appeals administration.

Success Through Innovation

  • Easy-to-use intuitive interface for both employers and claimants
  • Claimants can access their claim status within a few clicks of the home page.
  • Agency staff can easily access employer information and perform daily tasks from the Data Station tax home page.

Features

Security & Stability

  • State of the art tools for authentication, authorization, auditing, monitoring, and alerting
  • Cloud disaster recovery, scaling, and health reporting to reduce downtime

Service Oriented

  • Reduces risk through small deployments
  • Minimizes outages
  • Improves security and scalability
  • Improves compatibility with third-party services and tools

Self Service

  • Efficient, self-serve user platform
  • User-configurable modules and features

Cloud First

  • Reduced cost
  • Faster development time
  • Improved scalability and security

Compatible and Compliant

  • Compatible with all modern browsers
  • User-friendly in most phone, desktop, and tablet applications
  • Accessible for the general population
  • Compliant with ADA and Section 508 standards
  • Meets many state diversity and inclusion goals
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Considerations for Pandemic-Related Federal Government Regulations and Requirements

In 2020, economic and employment disruptions due to COVID-19 put a heavy burden on state unemployment insurance agencies, leaving them with huge backlogs of claimants, overloaded call centers, immense potential for fraud, and little recourse to deal with these issues with their current systems.

Solid State Operations Data Station is an all-inclusive solution that provides timely and accurate payments, fraud prevention, and easy access to the system for both claimants and employers.

With a scalable, rules-based architecture, Data Station clients were able to quickly add provisions for the Families First Act, CARES ACT, and the Pandemic Unemployment Assistance (PUA) program within weeks—not months.

The 2020 COVID-19 pandemic and the introduction of government aid increased demand for UI benefits exponentially.

Use of Solid State Operations Data Station platform allowed Alabama claimant counts to be resolved quickly and efficiently.

The Alabama Dept. of Labor was ranked #1 in Payments Timeliness by the US Dept. of Labor in August 2020.

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