Leadership

At Solid State Operations, we believe that leadership matters.

Gregg Tahmisian

CEO

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Gregg Tahmisian brings 20 years of business and software development experience to his role as Chief Executive Officer of Solid State Operations, Inc. As president and co-founder of Netacent, he successfully modernized the state of Idaho’s severely outdated Unemployment Insurance system in collaboration with software engineering and unemployment insurance experts. The Idaho solutions provided the prototype for the company’s unique platform, Data Station™, which leverages Cloud Computing and a Software-as-a-Service delivery model for State Workforce Agencies throughout the country. As a Software Engineer contractor for the Idaho Department of Labor, Gregg was responsible for the implementation of the nation’s first ICON system that communicates entirely over web services, for which he and his team won the prestigious NASCIO award for Improving State Operations in 2015. Prior to his tenure with Netacent and the state of Idaho, Gregg served as Software Development Manager and Solution Architect for InnovaSystems, Database Developer, and Software Engineer for ITE Software in San Diego, California.

Gregg has a BA in Economics and a Master’s Degree in Divinity. In his free time he enjoys spending time with his wife and children, skiing, and generally being active outdoors.

Bert Newell, Chief Operations Officer for Solid State Operations, Inc., started his working life in the logging industry in McCall, Idaho, where at a young age he learned the personal and professional value of dedication and hard work. Later, he supported his own family as he earned a degree in Computer Science from Boise State University, and since then he has held numerous positions that prepared him for his leadership role at Solid State. He spent nearly 30 years, for example, in numerous capacities at Hewlett-Packard, including project, people and program management, technical lead, and escalation management. “I learned early on that I love working with people and customers,” he says. “I also understand the value of customer and employee satisfaction and how that plays a key role in business.” In addition to his role as COO, Bert is a certified scuba diver and loves beach vacations with his family, as well as camping and fishing adventures in his free time.

Bert Newell

COO

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Caitlin Wambolt

CFO

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Caitlin Wambolt, CPA and Chief Financial Officer for Solid State Operations Inc., originally hails from Georgia and has since spent over a decade in Boise. Caitlin began her accounting and finance career with a local law firm while completing her master’s degree in Accountancy from Boise State University. There, Caitlin earned the position of Accounting Manager after several progressive roles. Her responsibilities included hiring, training, and managing the finance team, in addition to developing all relevant processes, including software implementation and negotiation of major contracts and pricing models. Caitlin later joined a CPA firm, where she worked in Audit, Tax, and Financial planning for a range of clients—but she missed the strategic business planning element of day-to-day business operations. After earning her Certified Public Accountant license, she transitioned to a Consulting position with a local accounting firm, happy to return to a more hands-on financial planning role. As a Consultant, Caitlin helped clients understand the narrative in the numbers and create sound financial processes to drive actionable business decision-making. In 2020, Caitlin joined Solid State Operations, bringing her financial expertise to the team. Outside of the office, Caitlin enjoys helping others strategize about business endeavors and is part-owner of a successful food truck. An adventure-loving extrovert, Caitlin loves travel, rock climbing, and spending time with her family and two adorable dogs.

Jeremy Armstrong loves technology in all forms and fashions. He views his role as CTO at Solid State Operations not just as a job, but as an opportunity to create, learn, and lead. Jeremy started his career at HP, where he was responsible for tools that enabled HP to manage some of its most important corporate accounts. He began working for the state of Idaho in 2009, providing technical leadership for the successful modernization of its Unemployment Insurance system, and he joined Solid State Operations in 2019. Jeremy has also founded numerous startups, from SaaS and e-commerce products to brick-and-mortar businesses. He thrives on collaboration. “I’m an extrovert,” he says. “I love meeting people and getting energy from groups. I enjoy creating order from chaos, and I am curious about everything.”

Jeremy Armstrong

CTO

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Jason Sheets

Director of Information Technology

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Jason Sheets began his tenure at Solid State Operations as Director of Infrastructure, Operations, and Security before becoming Director of Information Technology in 2020, a position that follows an impressive trajectory in the industry. As Senior Database Administrator and Azure Cloud Architect at Main Street DBAs, Jason was responsible for a range of activities from architecture and development, to security, scalability, maintenance and performance optimization. As Senior Database Administrator and DevOps Lead Engineer at Namei TradeNetwork, he was in charge of availability, performance, deployment, and security of multiple production and test environments. He also created and maintained tools to automate manual processes and disaster recovery. He has held similar positions as Quality Assurance Architect and Software Engineer at Healthwise, Inc. and Manpower Professional. From 2003 until 2010, Jason owned his own company, Idaho Image Works, where he consulted with clients and other team members to design, build, and manage websites.

As the Chief Project Management Officer at Solid State Operations since 2020, Brian Baily brings to the company over 20 years of experience spanning both the private and public sectors. He has spent a significant part of his career focused on software development initiatives in the areas of Unemployment Insurance, Supply Chains, Contact Centers, Retail Channels and Point of Purchase systems. Prior to joining the Solid State Operations team, Brian spent four years at the Idaho Department of Labor. His role there as UI SW Development Program Manager ultimately introduced him to Solid State’s unique Data Station model and prepared him for his current position. Brian is an Idaho native, currently living in Boise. When not working, you will find him at the golf course or the gym; he is a recreational golfer and a weightlifting enthusiast.

Brian Baily

CPMO

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Curtis Reese

CPSO

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Curtis brings a wealth of experience to the Solid State Operations Inc. organization. In his role as Chief Partner Success Officer, he has focused on the day-to-day operations of the Customer Service organization, helping to build the essential Contact Center and Adjudication Services businesses for the company’s clients. Prior to joining Solid State Operations, Curtis served as the Director of Customer Experience at AlertSense, Inc., now KONEXUS, Inc., where his responsibilities included developing and managing customer experience strategy, and the onboarding and training of employees. At Hewlett-Packard he served as the lead Software Deployment Engineer for the HP Indigo division, creating and executing detailed solution deployment plans for strategic customers. Curtis earned the Master Technologist designation based on his ability to plan, execute, and optimize solution deployments, and to prepare other technologists to do the same.

Curtis has a bachelor’s degree in Computer Information Systems from Boise State University, is a 20-year USAF and Idaho National Guard Veteran. In his free time as an avid wave rider, he has experienced both Oceanside/Carlsbad, California, and Kihei, Maui—“The two absolute favorite vacation destinations for me! I simply can’t get enough of boogie-boarding the waves in Maui!”

As a senior-level business development and marketing executive with more than 20 years of experience, Dina Stegon has mastered the art of creating and sustaining front-line organizations. Dina owned and managed her own publishing company for six years, creating and distributing coffee table books for the luxury home industry in Southern California. After selling her publishing business, she worked as Director of Marketing and Advertising for a regional publisher with 19 total publications and websites, and was ultimately promoted to General Manager of that company where she oversaw the day-to-day operations of the Pasadena, California region. Today, as Chief Marketing Officer, she is playing a significant role in the expansion of Solid State Operation’s capacity to transform states’ Unemployment Insurance products and services. When not working, you will find her on the baseball field watching her son on the mound—he is her pride and joy. Dina’s family are also big movie buffs—the family has a 3,000+ digital movie collection!

Dina Stegon

CMO

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