We offer unique, cost-effective, scalable technologies and integrated support services.
Solid State is making a meaningful impact on the lives of citizens and strengthening communities through partnerships in state and federal government.
What Clients Are Saying
The Alabama Department of Labor ranked #1 in the U.S. for payment timeliness in August 2020.
The Solid State team helped us handle the situation with highly scalable automated systems, chat systems, call center support, and more. They couldn’t prevent the challenges, but they made them manageable.
– John Demas, Acting IT Director for the Alabama Department of Labor
We are honored to have been selected by the Hawaii Department of Labor & Industrial Relations in February 2021 to move their state toward modernization.
The new platform from Solid State Operations will be easier to use, offer more automation and will accomplish the following: save money on IT costs, staff hours, and training costs; prevent UI-related fraud, waste, and abuse; provide timely, uninterrupted benefits to unemployed workers of Hawaii; and provide accurate charges and modern services to Hawaii employers.
– Hawaii State Department of Labor & Industrial Relations (DLIR)
Why Choose Solid State?
Deep Industry Experience
Our employees have deep industry experience in the unemployment insurance ecosystem.